TAX FILING PROCESS

Here are key resources to guide you through planning, preparing, and filing your taxes:

STEP ONE:

New Client: Schedule a 15-30 minute complimentary assessment call so we can best understand your needs.

Returning Client: Gather your documents to be uploaded.

STEP TWO:

Download a copy of the Document Checklist & Expense sheet that best pertains to you.

STEP THREE:

Complete the Tax Questionnaire for the current tax filing tax year located in your Client Portal. You will be able to upload your documents via this process. Your Tax Questionnaire can be found in the “TASKS” tab, this is where you will upload all relevant documents to your current tax filing year.

If it does not appear or is unavailable, please email us at guestservices@richardcolins.com for support.

• Make sure all documents marked from your Document Checklist are uploaded

• If you are having trouble uploading your documents to the Tax Questionnaire upload your documents by logging in to your Client Portal > DOCUMENTS Tab > List View > + Add

• For all documents except the Expense Spreadsheets - Accepting PDFs Only: Our licensed software provided by Thomson Reuters is only compatible with PDFs. JPEGs and MAC files don’t load well; we cannot utilize the provided tools for it.

• For Expense Spreadsheets - Accepting Excel only. PDFs, MAC spreadsheets - Numbers and JPEGs do not function for reconciliation.

STEP FOUR:

Relabel all of your documents accordingly by following the Document Checklist we provided. Review Step 3 in our Upload Instructions for instructions on how to properly relabel your documents. Be sure all documents are labeled correctly before scheduling your appointment.

Follow the instructions below to relabel your documents in your Client Portal:

STEP FIVE:

Once all required documents have been uploaded and properly labeled, you may schedule your appointment here:

All appointments take place via phone call. We have a strict cancellation policy well defined in all our initial correspondences with our clients upon the booking. All documents are to be uploaded prior to the scheduling of the appointment.

• During Tax Season (January - April 15): Your tax professional will reach out to you via phone call during your scheduled appointment time.

• During Off Season (April 15 - December): The calendar selection is only a placeholder that allows our team to begin reviewing and preparing your uploaded documents. It is not an appointment. Once your documents have been fully prepared, a team member will contact you to schedule an official appointment for discussion and adjustments with one of our professionals.

STEP SIX:

After your review call with your tax professional, you will need to fully review your tax return before signing off. This step is essential to ensure that all information is accurate and complete.

Use our Post-Appointment Tax Return Checklist to go through common items taxpayers often overlook. This helps reduce errors and ensures you fully understand the contents of your return before authorizing e-filing.

STEP SEVEN:

Once you have completed your review, follow the Tax Return Instructions sent to you via email. These instructions will guide you on how to finalize your return, electronically sign required documents, and submit your payment.

Please pay your invoice using any of our accepted forms of payment below:

Thank you for taking your time to complete all these steps! We know the process may seem tedious but we assure you that it is for your benefit, making sure we claim every credit, take every deduction, and maximize all the available tax advantages you deserve. You will surely see the ROI from the processes we continue to invest into and refine year to year as we continue to work together. We look forward to our call!